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Healthicate's AI Chat is an intelligent tool for medical businesses that automates patient communication. Thanks to artificial intelligence, the system operates 24/7, enabling quick appointment scheduling, providing information, and processing prescription requests. This innovative solution improves work efficiency, reduces costs, and increases patient satisfaction by ensuring quick contact without the need for staff involvement.
Healthicate will schedule any private and NHS appointments for your patients, collecting all necessary information, including e-Referrals.
The patient is guided through the entire service process, from finding suitable appointment times, through reminders about upcoming appointments and support in preparing for specific visits or examinations, to suggesting additional services (known as upselling) that are crucial for increasing the substantive value of the consultation.
A significant portion of patient enquiries are cases that, at first glance, don't translate into your company's results.
Healthicate will automate the handling of such threads and make them meaningful for your business - remember that ChatAI has absorbed more knowledge than many salespeople and doesn't hesitate to use it to turn every attempted cancellation into a new booking with a broader range of services.
Healthicate provides all necessary information about your business. Thanks to direct integration with the medical system and a flexible knowledge base, the AI chat can answer all questions.
If you implement new services and forget to configure them in your medical system, you can still rest easy - Healthicate AI will collect contact details from the Patient and inform you who to contact and regarding what matter.
No one is left without the expected support.
Patient care involves more than just providing organisational information - it also includes handling complex medical matters.
For this purpose, Healthicate AI has acquired knowledge about medications available on the market, allowing it to efficiently gather necessary information for prescription orders - both for chronic and first-time prescriptions.
Of course, AI Chat is not a doctor, and in cases requiring specialist medical knowledge, it will direct the patient to your best specialists for the specific condition - immediately suggesting their available appointment times.
At Healthicate, we believe that open and honest communication is the key to success. Our team of experts is ready to answer all your questions and address any concerns about our innovative AI healthcare solutions.
